Main Covers

Our comprehensive travel insurance products are designed to meet all your travel needs. We offer cover for:

Loss of Personal Baggage, Personal Money & Passport

during your trip. Your personal belongings will be covered for the accidental damage or theft.

Baggage Delay

Delayed baggage after 12 hours or more from the time of your arrival at your destination. You will be covered for emergency purchase of essential items limited to clothing, toiletries and medication.

Delayed Departure

if your flight is delayed after 12 hours or more from scheduled time of departure due to unexpected events such as strikes, adverse weather conditions, mechanical breakdown or technical fault.

Emergency Medical Expenses & Transportation

arising from accidental bodily injury or sickness during your trip. We will also arrange for transportation to a better-equipped hospital in your country of residence or somewhere closer.

Planning a trip to Europe?

Make sure you get Travel Schengen – compulsory minimum cover required for obtaining a visa to any Schengen country. You can get your travel insurance certificate immediately after purchase.

Planning to take part in any activities or sports?

If you are planning to take part in any activities or sports including winter and water sports, trekking and safari, make sure that you are covered for it.

Travelling to Oman?

We offer two covers:

  • Travel Inbound – offers you mandatory medical cover during your stay.
  • Travel Inbound Plus – offers you mandatory medical cover along with additional travel covers for lost baggage and flight cancellation.

Are you a frequent traveller?

Relax when you make a last minute holiday booking with our annual multi-trip policy.
Extend your travel policy to an annual one multi- trip  by taking advantage of our 20% discount, knowing that you’ll get the help you need all over the world.

Travel Smart**
(in USD)
Travel Schengen
(in EUR)
Emergency medical expenses
1,000,000* 40,000**
Emergency dental care 
400* 750**
Emergency medical transportation
Included in Chapter A limit 30,000
Repatriation of other insured persons
10,000 -
Repatriation of mortal remains
10,000 5,000
Premature return (death of close relative)
Economy ticket -
Visit of close relative
Economy ticket -
Cost of first aid and/or rescue ***
20,000 -
Personal liability
1,000,000 -
Legal assistance in case of redress
4,000 -
Advance of bail bond (refundable)
10,000 -
Cancellation of curtailment 
5,000 -
Delayed of departure after 12 hours
Up to 500 -
Delayed baggage after 12 hours
250 -
Personal baggage and personal money
5,000* -
Loss of passport
500* -
Personal accident
27,500 -
Terrorism extension (optional)
100,000 -

Coverage in US dollars except for Schengen in Euro.

Benefits are for each Insured Person for Smart and Schengen.

*Excess of USD30 applicable for each and every claim.

**Excess of USD100 applicable for each and every claim.

*** This cover is applicable only if Adventure Sports option is selected, the additional premium is paid and the Adventure Sports, cover is shown on the policy schedule

Children pay 50% of the premium and enjoy cover up to 50% of the stated limit in all chapters.

(in OMR)
Inbound Plus
(in OMR)
Emergency medical treatment*
15,000 (Inpatient only) 15,000 (In & out patient)
Emergency transportation
5,000 5,000
Repatriation of mortal remains
1,500 1,500
Cancellation of curtailment
- 500
Delayed Departure each completed 12 hours
- 5 up to 75
Delayed baggage after 12 hours 
- 75
Personal baggage and money*
- 1,000*
Loss of passport*
- 150*
Adventure sports
- Covered


*Excess Applicable OMR 40 for each claim

How to submit your claim

If you encounter any issue and want to submit a claim, our dedicated claims team can help you anytime, anywhere. Just tell us what happened and we’ll take it from there.

You can get in touch with us through various touchpoints:

1. Call 800 70 292 and one of our customer service representatives will guide you through your claim

2. Submit a claim through this link: